Contact & support
Something wrong with an order, or a question before you buy? Reach us directly - we reply fast, every day.
Fastest: message us on email with your order ID (from the confirmation page or link). We can look up any order and sort delivery, payment or refund questions on the spot.
Ways to reach us
- Email: support@topryx.com
- Track an order: open your order link, or use the tracker in the footer.
Before you message us
- Have your order ID ready - it makes lookups instant.
- For delivery questions, most top-ups land in about 30 seconds; give it a minute before reaching out.
- We will never ask for your game password or your bKash/Nagad PIN. Anyone who does is not us.